Privacy Policy

1. Information We Collect

• Account Information: Name, email, phone number, and business details.
• Transaction Data: Purchases, RFQs, courier details.
• Communications: Messages sent via the platform.
• Technical Data: IP address, browser type, device information.

2. How We Use Your Information

• To provide marketplace services (shops, products, RFQs, courier listings).
• To process transactions and facilitate communication between buyers and sellers.
• To improve platform functionality and user experience.
• To comply with legal and regulatory requirements.

3. Sharing of Information

• With sellers, buyers, and courier companies to complete transactions.
• With service providers (e.g., payment processors, hosting providers).
• With regulators or law enforcement when required by law.

4. Data Security

Msika247 uses reasonable technical and organizational measures to protect data. However, no system is completely secure, and users share information at their own risk.

5. User Rights

• You may access, update, or delete your account information.
• You may request correction of inaccurate data.
• You may opt out of marketing communications.

6. Cookies & Tracking

Msika247 uses cookies to improve site performance and personalize user experience. Users may disable cookies in their browser settings, but some features may not work properly.

7. Retention of Data

We retain user data as long as necessary to provide services or comply with legal obligations.

8. International Transfers

Data may be stored or processed outside Malawi, subject to adequate safeguards.

9. Changes to Policy

Msika247 may update this Privacy Policy from time to time. Users will be notified of significant changes via the platform.

10. Contact Us